Our Community Services program is what makes OWBC a Community Action Agency. The programs and services provided by the Community Services department help transition low-income community members out of poverty through financial assistance, education, and coaching.

BEFORE YOU APPLY

Pre-Screening Questions:

1. Can you provided a combined household income (for ALL residents 18+ years of age)?
   1. Income must be from the last 30 days! (ex: you apply on Sept. 30, we need income from Sept. 1-30)
2. Do you live within Williamson or Burnet County?
3. Can you provide an energy bill? (You may provide up to 2 sources for electricity, natural gas, and/or propane)
4. Is the applicant an account holder or authorized user on utility profiles?
5. Can at least 1 household member provide proof of citizenship and ID? (Disclaimer: the more household members that provide citizenship, the greater chance of approval)

If you answered NO, to any of the questions above please give our office a call to see how else you may qualify for assistance.

If you answered YES, to ALL of the questions above please review the information below.

READ BEFORE STARTING YOUR APPLICATION!

IF YOU ARE MISSING ANY OF THIS INFORMATION ON THE APPLICATION, YOUR APPLICATION WILL NOT BE PROCESSED!

1. Be prepared BEFORE you start.
2. Take your time. Find a work space to concentrate. The application may take up to 20 minutes to complete. Once you start the online application, you must complete it OR return to it through a link that will be emailed to you.
3. Required Documents should be in PDF or JPEG format. Upload document for the online application or email documents into utilities@owbc-tx.org for paper applications.
4. Address each section of the application. Incomplete applications may be cause for denial.
5. Include information on all minors and adults living in the home.
6. This program is income-based. We require income history for the last 30 days for all residents 18 yrs and older.
7. Pay attention to prompts – Next Steps / Specific fields not addressed / Requirements
8. Signature is REQUIRED – Application must be signed electronically or by hand.

List of Required Documents to Upload:

1. Provide Proof of Income for each household member 18 years and older (pay stubs, unemployment, SNAP letter, child support, or award letters from last 30 days).
2. Complete the SAVE Form in the application and include Proof of Identification and US Citizenship/Legal Residence or Qualified Alien documents (driver’s license, passport, birth certificate, naturalization papers).
3. Include a Copy of Current Utility Bill(s) or statement.

PLEASE NOTE APPLICATIONS MAY TAKE UP TO 90 DAYS TO PROCESS.