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Our Community Services Program provides two types of assistance for qualifying community members in Williamson & Burnet Counties.

Case Management for Self-Sufficiency Program

For qualifying families, we provide one-on-one coaching and assistance to help households increase their job skills, education, and wages. Case Management services, for low income residents, are designed to eliminate poverty and foster self-sufficiency. Trained case management professionals guide and support clients to successful outcomes, like obtaining employment, education, budget training and more.

Comprehensive Energy Assistance Program (CEAP)

The Comprehensive Energy Assistance Program (CEAP) is designed to assist low income households in meeting their energy needs. In Texas, we know this can be a challenge–especially in the heat of summer. We help pay heating and electric bills, for those who qualify. We educate our clients on how to control energy costs, now and in the future, through energy education. 

Eligibility Requirements

Household members who participate in the following benefit programs may also qualify for CEAP:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Some needs-tested Veterans benefits
  • Household income is below 150% of the Federal Poverty Level
  • Social Security benefits

Serving Williamson and Burnet Counties

Applications may be picked up at the following locations:

  • Taylor Senior Citizens Center • 410 W 7th St., Taylor, TX 76574
  • The Caring Place Annex • 2001 Railroad St., Georgetown, TX 78626
  • Hill Country Ministries • 1005 Lacy Drive, Leander, TX 78641
  • LaCare • 507 West Buchanan Drive, Burnet, TX 78611
  • Marble Falls Community Resource Center • 1016 Broadway, Marble Falls, TX 78654
  • Round Rock Serving Center • 1099 E Main St., Round Rock, TX 78664

Apply Now

Disclaimer: Community members do not need to participate in case management in order to qualify for energy assistance.

Case Management CSBG Application

Download Application – English Download Application – Spanish
  • INSTRUCTIONS
  • Additional pages: Self-Identification of Disability
  • To fill out electronically, you MUST save the application to your hard drive or Cloud account. Complete the form, then save and send via email. You may email, mail or fax additional required documentation. Once your completed application is processed, a Case Manager will contact you for an appointment.

Energy Assistance (CEAP) Application

Download Application – English Download Application – Spanish
  • INSTRUCTIONS
  • Additional pages: Self-Identification of Disability
  • To fill out electronically, you MUST save the application to your hard drive or Cloud account. Complete the form, then save and send via email. You may email, mail or fax additional required documentation. Once your completed application is processed, you will be contacted by mail/e-mail regarding your results.

*Client must have utilities already established.
** We do not assist with payment of late/reconnect fees and/or deposits. When disconnect is close, we encourage clients to call their provider and arrange an extension to give proper time for processing. 

PLEASE NOTE: Applications are processed in the order they are received and by priority rating scale; may take up to 90 days. Until your application is processed, you will be responsible for your utility bills and any late fees that occur. Once application is processed, you will be notified via mail or email. All assistance is subject to availability of funds.

Vendors
Action Propane Ambit Energy Amigo Energy
Atmos Energy Bartlett Electric Bounce Energy
Champion Energy Service Cirro Energy City of Austin/Austin Energy
City of Bartlett City of Burnet City of Georgetown
Conservice Energy Direct Energy Discount Power
Entrust Energy, Inc. Express Energy First Choice Power
Gexa Energy Green Mountain Energy Just Energy
Pedernales Electric Co-op P&R Butane Reliant Energy
Smith and Smith Propane Service Spark Energy, LLC Star Propane
Star Tex Power-Constellation New Energy, Inc. Star Tex Propane Stream SPE, Ltd. DBA Stream
Suburban Propane Taylor Butane Company, Inc. Texas Community Propane
Tri-Co Propane TXU Value Based Brands, LLC
Veteran Energy Volt Electricity Provider V247 Power
4- Change Energy 4-T Propane, LLC  

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Contact Us

Central Office – Georgetown • (512) 255-2202  |  Fax: (512) 763-1411
Director: Kori Ince

Email Utility Assistance  |  Email Case Management

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