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Our Community Services Program provides two types of assistance for qualifying community members.
We meet one-on-one with families. We work with their needs and give coaching and assistance to help households increase their income by increasing their job skills, education, and wages. Case Management services, for low income residents of Williamson and Burnet Counties, are designed to eliminate poverty and foster self-sufficiency. With our trained case management professionals, we guide and support clients to successful outcomes in obtaining jobs, education, budget training and other services unique to the individual need of the client. Our goal is to help the client achieve an overall improved quality of life.
Those interested in CSBG Case Management will be contacted by phone to schedule an interview. Case Managers are available by appointment only. Please email or call ahead (512) 255-2202 for an appointment.
We also help pay heating and electric bills for those who qualify. The Comprehensive Energy Assistance Program (CEAP) is designed to assist low income households in meeting their energy needs and encourage consumers to control energy costs for years to come through energy education. Click here for our 2019 updates and funding.
Central Office – Georgetown • (512) 255-2202 | Fax: (512) 763-1411
Program Director: Kori Ince
Email Utility Assistance | Email Case Management
Applications can be picked up, or appointments made, at the following locations. Case Managers are available by appointment only. Please email or call ahead for an appointment.
Case Management CSBG Application
INSTRUCTIONS
Print Intake Application 2020
Aplicación Impresión 2020
Once your completed application is processed, a Case Manager will contact you for an appointment.
Click to email Energy Assistance | Click to email Case Management
Energy Assistance (CEAP) Application
INSTRUCTIONS
Print Intake Application 2020
Aplicación Impresión 2020
Complete the Intake Application. Click for additional pages Self-Identification of Disability
*Client must have utilities already established.
** We do not assist with payment of late/reconnect fees and/or deposits. When disconnect is close, we encourage clients to call their provider and arrange an extension to give proper time for processing.
PLEASE REMEMBER: Applications are processed in the order it is received and by priority rating scale; may take up to 90 days. Until your application is processed, you will be responsible for your utility bills and any late fees that occur. Once application is processed, you will be notified via mail or email. All assistance is subject to availability of funds.
| Action Propane | Ambit Energy | Amigo Energy |
| Atmos Energy | Bartlett Electric | Bounce Energy |
| Champion Energy Service | Cirro Energy | City of Austin/Austin Energy |
| City of Bartlett | City of Burnet | City of Georgetown |
| Conservice Energy | Direct Energy | Discount Power |
| Entrust Energy, Inc. | Express Energy | First Choice Power |
| Gexa Energy | Green Mountain Energy | Just Energy |
| Pedernales Electric Co-op | P&R Butane | Reliant Energy |
| Smith and Smith Propane Service | Spark Energy, LLC | Star Propane |
| Star Tex Power-Constellation New Energy, Inc. | Star Tex Propane | Stream SPE, Ltd. DBA Stream |
| Suburban Propane | Taylor Butane Company, Inc. | Texas Community Propane |
| Tri-Co Propane | TXU | Value Based Brands, LLC |
| Veteran Energy | Volt Electricity Provider | V247 Power |
| 4- Change Energy | 4-T Propane, LLC |