The Community Services program offers a Comprehensive Energy Assistance Program (CEAP) and a Self-Sufficiency Program.

There are income qualifications for these programs.

The application will allow you to apply to the program (s) you need. However, there are documents that we need from you that you MUST complete before proceeding. View required documents by program below.

Download 2021 Paper Application

  • Provides assistance with energy costs for low-income residents.
  • Could aid with multiple months, as determined by qualifications.
  • ID (current government issued driver's license, current government issued ID card, or current U.S. passport for each household member / 17 and under must also show proof of ID.)
  • U.S. Citizenship/Legal Residence (current U.S. passport OR a current U.S. birth certificate WITH a current government issued photo ID/driver's license for each household member / 17 and under must also show proof of Citizenship)
  • SAVE Form (Systematic Alien Verification for Entitlements) CLICK HERE FOR DOCUMENT
  • 30-Day Income History (ALL proof of income for the last 30 days for ALL household members 18 and over. This includes any income into the household from the signed date. Falsification or omission is cause for disqualification. Household income required for the previous 30 days from date of signed application.)
    • Social Security/Disability Income/VA Verification letters or tri-folds showing benefits for 2019 and issue date under one year
    • Employment check stubs
    • TANF letter showing current benefits
    • SNAP letter – all pages
    • Proof of Child Support
    • Current Unemployment Benefits letter
    • Current letter from employer with contact information to verify
    • Any other continuous sources of income such as rental income, self-employment, etc.
  • Declaration of Income - ONLY for applicants or adult household members without income or those who cannot provide acceptable forms of income. CLICK HERE FOR DOCUMENT
  • Self-declaration of Disability (for individuals who claim disability but do not receive financial benefits) CLICK HERE FOR DOCUMENT
  • Vendor Release (ONLY complete this form if your energy provider is ATMOS, RELIANT, or AUSTIN ENERGY. The authorized Account Holder must complete and sign the authorizations pages for their energy vendor.)
  • Current Bill with Balance (Energy source(s) such as Electric and Gas)
  • Authorization - Please be advised that by submitting an online application, you are authorizing that you have read the Authorization and agree to the terms. View the Authorization Agreement HERE. A client signature waiver will be added to your file.
  • Provides case management services to low-income families or individuals.
  • Assistance may be for education or job skills in order to increase wages and achieve self-sufficiency.
  • ID (current government issued driver's license, current government issued ID card, or current U.S. passport for applicant only. Click here to view an example of accepted ID.)
  • 30-Day Income History (ALL proof of income for the last 30 days for ALL household members 18 and over. This includes any income into the household from the signed date. Falsification or omission is cause for disqualification. Household income required for the previous 30 days from date of signed application.)
    • Social Security/Disability Income/VA Verification letters or tri-folds showing benefits for 2019 and issue date under one year
    • Employment check stubs
    • TANF letter showing current benefits
    • SNAP letter – all pages
    • Proof of Child Support
    • Current Unemployment Benefits letter
    • Current letter from employer with contact information to verify
    • Any other continuous sources of income such as rental income, self-employment, etc.
  • Declaration of Income - ONLY for applicants or adult household members without income or those who cannot provide acceptable forms of income. CLICK HERE FOR DOCUMENT
  • Self-declaration of Disability (for individuals who claim disability but do not receive financial benefits) CLICK HERE FOR DOCUMENT
  • Invoice/Documentation for Financial Assistance (For instance, if you need help with your rent payment, provide a copy of your lease. If you need assistance with your utility bills, provide a copy of the current bill.)
  • Authorization - Please be advised that by submitting an online application, you are authorizing that you have read the Authorization and agree to the terms. View the Authorization Agreement HERE. A client signature waiver will be added to your file.