Our Community Services Program provides two types of assistance for qualifying community members in Williamson & Burnet Counties.
For qualifying families, we provide one-on-one coaching and assistance to help households increase their job skills, education, and wages. Case Management services, for low income residents, are designed to eliminate poverty and foster self-sufficiency. Trained case management professionals guide and support clients to successful outcomes, like obtaining employment, education, budget training and more.
The Comprehensive Energy Assistance Program (CEAP) is designed to assist low income households in meeting their energy needs. In Texas, we know this can be a challenge–especially in the heat of summer. We help pay heating and electric bills, for those who qualify. We educate our clients on how to control energy costs, now and in the future, through energy education.
Household members who participate in the following benefit programs may also qualify for CEAP:
Download and print an application to get started. If you can’t print one, pick one up at the main office or one of our additional locations shown below. Once completed, you can mail the application or drop it in the main office’s mail slot.
Applications may be picked up at the following locations:
To fill out electronically, you MUST save the application to your hard drive or Cloud account. Complete the form, then save and send via email. You may email, mail or fax additional required documentation. Once your completed application is processed, you will be contacted by mail/e-mail regarding your results. Clients must have utilities already established. We do not assist with payment of late/reconnect fees and/or deposits.
Applications are processed in the order they are received and may take up to 90 days. Until your application is processed, you will be responsible for your utility bills and any late fees that occur. Once your application is processed, you will be notified via mail or email. All assistance is subject to availability of funds.
|Action Propane||Ambit Energy||Amigo Energy|
|Atmos Energy||Bartlett Electric||Bounce Energy|
|Champion Energy Service||Cirro Energy||City of Austin/Austin Energy|
|City of Bartlett||City of Burnet||City of Georgetown|
|Conservice Energy||Direct Energy||Discount Power|
|Entrust Energy, Inc.||Express Energy||First Choice Power|
|Gexa Energy||Green Mountain Energy||Just Energy|
|Pedernales Electric Co-op||P&R Butane||Reliant Energy|
|Smith and Smith Propane Service||Spark Energy, LLC||Star Propane|
|Star Tex Power-Constellation New Energy, Inc.||Star Tex Propane||Stream SPE, Ltd. DBA Stream|
|Suburban Propane||Taylor Butane Company, Inc.||Texas Community Propane|
|Tri-Co Propane||TXU||Value Based Brands, LLC|
|Veteran Energy||Volt Electricity Provider||V247 Power|
|4- Change Energy||4-T Propane, LLC|
Phone: (512) 255-2202
Fax: (512) 763-1411
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Complaint Policy and Procedure
If you need to report an issue, please follow our procedure outlined here.
Free Community Resources
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